Terms of Service
Last updated: September 27, 2025
1. Agreement to Terms
By accessing and using the services provided by AhmerZ Development Services ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users of our website, web development services, mobile app development services, SEO services, and related offerings. If you disagree with any part of these terms, then you may not access our services.
2. Description of Services
AhmerZ Development Services provides professional digital development services, including but not limited to:
- Website design and development
- Mobile application development (iOS and Android)
- Search Engine Optimization (SEO) services
- Full-stack development solutions
- Technical consulting and support
- Digital strategy and planning
We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice to affected clients.
3. Service Agreements and Contracts
Specific terms for individual projects will be outlined in separate service agreements or contracts. These project-specific agreements will include:
- Project scope and deliverables
- Timeline and milestones
- Payment terms and pricing
- Revision and change request policies
- Intellectual property rights
- Support and maintenance terms
In case of conflict between these general Terms and a specific service agreement, the specific service agreement will prevail.
4. Payment Terms
4.1 Pricing and Payment
- All prices are quoted in USD unless otherwise specified
- Payment terms will be specified in individual service agreements
- We accept various payment methods including bank transfers, credit cards, and digital payments
- Late payments may incur additional fees as specified in service agreements
4.2 Refund Policy
Refund eligibility depends on the specific service and will be outlined in individual service agreements. Generally:
- Refunds may be available for services not yet commenced
- Partial refunds may be considered for incomplete projects under specific circumstances
- Refund requests must be made in writing with valid justification
- Processing fees and third-party costs are typically non-refundable
5. Client Responsibilities
To ensure successful project completion, clients are responsible for:
- Providing accurate and complete project requirements
- Supplying necessary content, materials, and assets in a timely manner
- Providing constructive and timely feedback during review periods
- Making payments according to agreed schedules
- Ensuring they have rights to any content or materials provided
- Communicating changes or concerns promptly
- Providing necessary access to systems, accounts, or platforms when required
6. Intellectual Property Rights
6.1 Client-Owned Content
Clients retain ownership of all content, materials, and intellectual property they provide to us, including but not limited to text, images, logos, and brand materials.
6.2 Developed Solutions
Upon full payment, clients will own the custom code, designs, and solutions developed specifically for their project, unless otherwise specified in the service agreement.
6.3 Third-Party Components
Some projects may include third-party libraries, frameworks, or components that remain under their respective licenses. We will inform clients of any significant third-party components and their licensing requirements.
7. Confidentiality
We understand the importance of confidentiality in business relationships. We commit to:
- Keeping all client information and project details confidential
- Not disclosing sensitive business information to third parties
- Using client information only for the purpose of providing services
- Implementing appropriate security measures to protect confidential information
- Signing additional non-disclosure agreements when required
8. Warranties and Disclaimers
8.1 Service Warranties
We warrant that our services will be performed in a professional manner consistent with industry standards. We will make reasonable efforts to correct any defects or issues in our work at no additional cost.
8.2 Disclaimers
Except as expressly stated in service agreements:
- Services are provided "as is" without warranties of any kind
- We do not guarantee specific results or performance metrics
- We are not responsible for third-party service interruptions or failures
- We do not warrant compatibility with future software updates or changes
9. Limitation of Liability
To the maximum extent permitted by law, AhmerZ Development Services shall not be liable for:
- Indirect, incidental, special, or consequential damages
- Loss of profits, data, or business opportunities
- Damages resulting from third-party services or software
- Issues arising from client-provided content or materials
- Damages exceeding the total amount paid for the specific service
10. Project Timelines and Delays
While we strive to meet all project deadlines:
- Timelines are estimates based on project scope and client cooperation
- Delays may occur due to client feedback, change requests, or external factors
- We will communicate any potential delays promptly
- Timeline adjustments may be necessary for scope changes
- Force majeure events may affect project schedules
11. Termination
Either party may terminate a service agreement under the following conditions:
- Mutual agreement in writing
- Material breach of contract terms (with opportunity to cure)
- Non-payment of fees (after appropriate notice)
- Insolvency or bankruptcy of either party
Upon termination, clients will receive all completed work and pay for services rendered up to the termination date.
12. Dispute Resolution
We prefer to resolve disputes amicably through direct communication. If formal resolution is necessary:
- Initial attempts should be made through good faith negotiation
- Mediation may be pursued if direct negotiation fails
- Binding arbitration may be used as specified in service agreements
- Legal proceedings will be subject to the jurisdiction specified in service agreements
13. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the new terms. We will notify existing clients of significant changes via email when practical.
14. Governing Law
These Terms of Service are governed by and construed in accordance with applicable local laws. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the appropriate courts, unless otherwise specified in individual service agreements.
15. Contact Information
For questions about these Terms of Service or to discuss specific service requirements, please contact us:
Email: [email protected]
Website: Contact form at /contact
Business Hours: Monday - Friday, 9 AM - 6 PM
Response Time: We respond to all inquiries within 24-48 hours
Important Note
These Terms of Service provide a general framework for our business relationship. Specific projects will be governed by detailed service agreements that outline project-specific terms, deliverables, timelines, and pricing. We recommend reviewing both documents carefully before engaging our services.